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For all ardent game addicts out there, it is impossible to keep you away from the PlayStation. In simple terms, this device is considered to be one of the biggest entertainment platforms that keeps players hooked for hours at a time.
While there are many features to take note of on this device, the foremost important thing that players will need to set up first is their own account. Before you pick out the games that you want to play, or head online to play them every person with a new PlayStation needs to create his or her account.
This account stands as your own single identity that is unique to you and holds all of your personal info including game achievements, subscriptions, games, and more. This account is private and only the account holder has access to it.
But since this account is unique to you the account can also get banned when you do something that is against the terms that Playstation has for their network.
There are a variety of reasons that accounts can get banned but the most likely reasons are:
- Not following the code of conduct
- Installing hacked games
- Not paying for your subscriptions
- Suspicious actions such as phishing, theft, etc.
There are some other less often reasons that people get banned as well but those are the four most likely ones. You can technically get banned for every violation of the terms of service but most of the time Playstation will only ban people for these or other egregious issues.
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Reasons Why Your PlayStation Account Might Get Banned
It is the responsibility of each and every player out there to follow the terms and conditions of the device they are using. This means that the terms and conditions mentioned in the policy settings of the PlayStation are important to know and not just something that you should blindly click accept on. It is clearly stated that when the rules are not followed by a player it will lead to instant suspension of the account, without any prior approval from the players.
Therefore, some of these basic conditions for banning one’s account from PlayStation are as follows:
- Not following the code of conduct-
One of the basic reasons that can cause your account to be banned permanently from PlayStation is that you must have broken some rule or the gaming code of conduct. Inappropriate inclusion of content can be a reason that can easily make Playstation support suspicious of your account. In addition to that, violations of the law in any manner will get your account suspended temporarily or banned permanently as well.
Therefore, the severity of this action of not following the rules or terms and conditions of PlayStation can be disastrous. Also, if the code of conduct is not followed on grounds of proper gaming, then your account can get banned. If you do end up with a permanently banned account there is nothing that you can do about it either besides contact support and hope that they look into it.
Once you have an account that has been banned or suspended because of violating the code of conduct you are unlikely to get the ban or suspension overturned.
- Installing games from third-party or hacked sources-
Hacking is one of the things that players shall avoid entirely where PlayStation is concerned. There are some games that PlayStation doesn’t allow users to download and if you do then you are risking a ban. Sometimes, out of curiosity, players get these games installed, only to find out later that their account is banned from the platform. Therefore, it is advised that games from third-parties or even hacked sources should not ever be downloaded or played on your PlayStation.
This is because PlayStation is known for its original availability of content only from trusted sites. Even if you get to install the hacked game eventually it will show up to Playstation and then they will immediately ban your account, without asking you. Therefore, before downloading or using a third party or hacked game or software be sure and know what the consequences will be.
- Not paying for your subscriptions-
Every player needs to sign in and sign out of their PlayStation account, so as to maintain privacy and security. If for once you find an error message in the signing in process, you will know that something is wrong with your account. Hence, another thing that could be the cause of not being able to access your account and having your account temporarily banned or suspended is not paying for your subscriptions or filing a chargeback for them.
All you have to do here is to check the time of purchasing the subscription and then just renew the plan again. Failure to pay the amount for the subscription package over and over again can lead the PlayStation team to ban your account completely. Thus, players are advised to check the validity of their subscription first, so that they are able to stay away from getting their account banned permanently.
- Suspension due to some suspicious actions-
Although gaming and watching movies with the help of the blu-ray disc player is the major priority of PlayStation users, individuals sometimes take part in suspicious acts. Although they remain anonymous in the beginning, hiding the activities is never without risk and you will often get discovered by Playstation eventually. Therefore, any kind of suspicious activity that you participate in, will directly lead to a suspension of the account by PlayStation. If you are to avoid this from taking place, the only solution that applies here is to play safe and stop any kind of illegal or questionable activities. This could refer to collecting inappropriate content, playing games against the rules of the system, phishing scams, hacking accounts, etc. Hence, players need to be careful, regarding how they handle their PlayStation account.
What to do when your account gets banned or permanently suspended?
If your PlayStation account is banned, then all you can do is to contact the support team and try to get it unbanned. Try to figure out the root cause of the problem first. Accordingly, visit the help section on the PlayStation website and then try to talk to the customer care team. In addition to that, you can also email them about your problem, regarding the ban. Normally they won’t lift suspensions or bans unless a mistake was made but some people have said that they have had success talking with the support team in the past.
You can appeal to the PlayStation team, if your account was wrongfully taken down or banned. Here, they will check your individual account ID, verify the settings and then restore back your account within a day or two if it is proven that it shouldn’t have been taken down. You don’t need to worry if you have done nothing wrong. It is a simple verification process that will detail the facts related to your account. Plus, no data will be lost either and you can return to your gaming again.
The only way to keep your PLaystation account in good standing is to follow the rules that Playstation sets up and don’t try to get around them with software or anything like that. Simply follow the rules and you can enjoy your games and account without having to worry about any issues.